Any item that is labeled as a pre-order item will take 7-14 working days to arrive to us. Once the item has arrived it will be posted out to you using Royal Mail 2nd class delivery, which will take an additional 3-5 working days. Royal Mail 1st class delivery is also available at an extra cost if necessary, which takes 1-2 working days.
All pre-order items are not eligible for returns or exchanges as the item is specifically ordered in for the customer who is making the purchase.
Once your item has arrived with us you will be notified by email containing a tracking code which will allow you to locate your parcel using the Royal Mail website.
If you have any questions regarding our pre-order service please do not hesitate to contact us!
Thanks
The Dressery x